You have two options on Tangles:
- Hide (Pause) profile — temporarily removes you from discovery while keeping your account, matches, and messages intact.
- Delete profile — permanently erases your account and most related data. This cannot be undone.
Not sure yet? Start with Hide profile. You can come back anytime and resume where you left off.
Hide (Pause) your profile
When hidden, your profile won’t appear in discovery or recommendations. Your existing matches and chats remain, but new people can’t find you.
How to hide
- Go to Profile → Settings → Visibility.
- Toggle Hide my profile (or Incognito) to On.
- Confirm and save.
What others see
- You won’t be shown in discovery feeds.
- Current matches can still message you unless you mute or unmatch them.
To unhide later, return to Settings → Visibility and switch it Off.
Delete your profile (permanent)
Deleting removes your account, profile, photos, likes, and matches. This action is permanent.
How to delete
- Go to Profile → Settings → Account.
- Select Delete account.
- Follow the confirmation steps and, if prompted, enter a verification code.
Important: Deletion is irreversible. Once deleted, you can’t recover your messages or matches, and your username may become available to others.
Subscriptions & payments
- Deleting your account does not automatically cancel third-party app store subscriptions. Cancel them in the App Store/Play Store to avoid future charges.
- If you purchased directly with Tangles, visit Settings → Billing to cancel before deleting.
What happens to my data?
- Hidden profile: Your data stays on your account; you’re just removed from discovery.
- Deleted profile: We permanently remove your profile and most associated content. Limited records may be retained for legal, fraud prevention, or safety compliance, as described in our Privacy Policy.
For details, see Privacy Policy.
Reactivate or return
- If hidden: Simply toggle visibility back on in Settings → Visibility.
- If deleted: You’ll need to create a new account. Previous messages, matches, and profile content cannot be restored.
Troubleshooting
- Can’t find the Hide toggle? Update your app or check Settings → Visibility on web.
- Still appearing in discovery after hiding? It may take a short time for changes to propagate. If it persists, contact support.
- Accidentally deleted? Unfortunately, deletion is permanent. You can sign up again with a new account.
Need help?
We’re here for you. Visit Help Center or contact support@tangles-llc.com.
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